Officials said that the costly mistake didn’t affect EBT and debit card purchases with a PIN, unless the customer asked for them to be processed as credit.
So, if you went to Wegmans yesterday, check your account twice, wrote Jessica Figueroa on Facebook. “They said there was a system-wide mistake that caused a lot of people to be charged twice. I just saw that my account was charged twice.”
Wegmans said that the problem has been found and that they are working with the processors to get the charges taken back.
A company spokesperson said that customers should get their money back for the duplicate charges in the next few days, based on their bank or card issuer.
Wegmans said they don’t know what caused the mistake.